All information handled by the practice is regarded and treated as strictly confidential by die health care professional and all the practice staff. Legislation compels the practice to provide certain diagnostic information to your funder or other health care professionals that are treating the aforementioned patient. The patient hereby give consent in terms of the Protection of Personal information Act 4 of 2013 (POPIA) as amended, that the practice may collect, store, and share your personal information (Including diagnostic information) for practice administration purposes, including external practice administration providers contracted to the practice, historical, statistical, research purposes or practice business planning with other service providers. This includes sharing information with other health care providers, medical aid schemes and their relevant administrators, claim/switch houses in the course of providing a service to you. The information is safely stored at the practice and will be retained for as long as legislation required after which it will be destroyed/deleted.

The practice shall not transfer or authorize the transfer of personal information to a third party without your written consent. You further consent that the practice may contact you by any of the following communication methods/platforms/systems; namely: phone, SMS, Email, or social media platforms such as WhatsApp or Telegram. You further understand that these platforms will be used for professional communication only. This will include but is not limited to, accounts, statements, practice information, professional or clinical updates. You acknowledge that none of these platforms are completely secure or encrypted and you will not hold the practice liable for any breach of confidentiality via these platforms.